Welcome to razafix.com�. Our goal is to provide reliable and trusted mobile repair services through verified local repair partners. Please read our Warranty Policy carefully before using our services.
1. Warranty Coverage
Warranty is applicable only on specific repairs and replaced parts provided by the seller partner or repair technician. Warranty availability may vary depending on the repair type, device condition, and parts used during repair.
2. Warranty Period
The warranty period, if applicable, will be informed to the customer at the time of repair completion. Different repairs or spare parts may have different warranty durations.
3. Warranty Validity
Warranty is valid only for:
The specific repaired issue
Replaced spare parts covered during repair
Devices repaired through the RAZAFIX platform
Customers must provide repair details, invoice, or order information to claim warranty support.
4. Warranty Does Not Cover
Warranty will not apply in the following situations:
Physical damage after repair
Water or liquid damage
Device tampering or repair by another technician
Software issues not related to the original repair
Display breakage caused after delivery
Mishandling, drops, or external damage
Damage caused by unauthorized modifications
5. Data Responsibility
Customers are advised to take a backup and remove personal passwords or sensitive information before repair. RAZAFIX and seller partners are not responsible for data loss during the repair process.
6. Spare Parts & Repair Quality
RAZAFIX seller partners aim to use quality compatible parts based on repair requirements and customer approval. Warranty support may vary depending on the type and availability of parts used.
7. Warranty Claim Process
For warranty-related support, customers can contact RAZAFIX support with:
Registered mobile number
Order details
Repair issue information
Our team will coordinate with the respective seller partner for inspection and support.
8. Final Decision
RAZAFIX and the assigned seller partner reserve the right to inspect the device before approving or rejecting any warranty claim based on service conditions.