Welcome to [RAZAFIX](https://razafix.com By accessing or using our website, services, and platform, you agree to comply with the following Terms & Conditions. Please read them carefully before using our services.
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1. Service Overview
RAZAFIX is a doorstep mobile repair platform that connects customers with verified local repair technicians and seller partners. We provide online order management, pickup & delivery coordination, and customer support services.
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2. Customer Responsibilities
Customers using RAZAFIX services agree to:
Provide accurate contact and address details
Describe device issues correctly before repair
Remove personal passwords, sensitive data, and accounts from devices before handing them over for repair
Cooperate during pickup and delivery verification processes
RAZAFIX is not responsible for loss of personal data stored on devices during the repair process.
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3. Repair & Service Terms
Repair time may vary depending on device condition and parts availability
Final repair charges may vary after device inspection
Some devices may require additional repair approval from customers
Warranty, if applicable, will depend on the repair type and seller partner policies
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4. Pickup & Delivery
RAZAFIX delivery partners are responsible for pickup and delivery coordination. Customers must ensure devices are handed over properly during pickup and received carefully during delivery.
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5. Seller Partner Terms
RAZAFIX Seller Partners must:
Provide genuine and professional repair services
Maintain service quality and customer satisfaction
Use the Seller Panel responsibly
Keep login credentials secure
Avoid misuse of customer information or platform services
RAZAFIX reserves the right to suspend or terminate any seller partner account in case of fraud, poor service quality, policy violation, or misuse of the platform.
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6. Payments
Customers agree to pay applicable repair and service charges
Seller Partner registration and area activation charges are non-refundable unless otherwise stated
Payments may be processed through online or offline methods supported by RAZAFIX
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7. Limitation of Liability
RAZAFIX acts as a service coordination platform between customers, seller partners, and delivery partners. While we aim to provide safe and reliable services, RAZAFIX shall not be held liable for:
Pre-existing device issues
Data loss from devices
Delays caused by technical or logistical reasons
Third-party component or parts issues
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8. Intellectual Property
All content, logos, branding, graphics, website material, and platform assets related to RAZAFIX are protected and may not be copied, modified, or reused without permission.
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9. Changes to Terms
RAZAFIX may update or modify these Terms & Conditions at any time without prior notice. Continued use of the platform means you accept the updated terms.
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10. Contact Information
📧 Support@razafix.com
📞 +91 9305190912
🌐 [RAZAFIX Official Website](https://razafix.com?utm_source=chatgpt.com)
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By using RAZAFIX services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. 🚀